Some products are heat sensitive. Products requiring shipment in a cool environment (perishable and frozen items) are subject to special shipping procedures due to their sensitive nature to ensure customers receive products in good condition. LWTI recommends that heat sensitive products ship with overnight delivery. We cannot guarantee the freshness of these products upon arrival. If you have concerns please email us.
*Heat sensitive products ordered after 6:30 pm Thursday and before 6:30 pm on Friday will be shipped out Monday when overnight delivery is requested.
*You agree to cover all shipping-related costs. You agree that we are not liable for shipping delays, lost, or stolen. You agree that it is your responsibility to follow up with the carrier on shipments.
We will assist you to the full extent of our capability to resolve carrier shipping related issues. Shipping concerns will be addressed to the support team via email only at shop@lwtinternational.com
